# Hotel English Training (Inglés Hotelero) — United States and Canada

> Job-specific English training for the Spanish-speaking staff of hotels in the United States and Canada. A brand of Diego Lujan Studio LLC, a Texas company.

hotelenglishtraining.com is the United States and Canada site of Inglés
Hotelero. It is written for hotel owners, general managers and HR directors
whose *staff* speak Spanish and whose *guests* speak English. The company's
Spanish-language site for Mexico, Spain and Latin America — where the
argument runs the other way — is ingleshotelero.com (with an English
translation at ingleshotelero.com/en/). Same company, same product, same
pricing model.

## What it is

- **Who learns:** Spanish-speaking hotel employees — housekeeping, front desk, bellhops and valets, restaurant and bar, and other positions.
- **In what language:** the instruction, the app and the coaching are in **Spanish**. English is what gets practiced. Staff whose first language is not Spanish get much less from it, and the site says so.
- **Free CEFR placement test** (A1–B2) for every employee at the property, scored by position, with no card and no contract. The hotel keeps the results whether or not it subscribes.
- **Five minutes of daily practice** in the web app (PWA), by position, with native-speaker audio and same-day correction. Reminders and notifications can arrive by message; the practice itself is the web app.
- **Three modules on this site:** front desk; bellhop and valet; restaurant and bar. (The platform has eight modules in total; these three are the ones offered in the US/Canada pages.)
- **HR dashboard:** each employee's CEFR level, progress and streaks, per property and per group, exportable.
- **Custom content per property:** a hotel's own amenities, neighborhood and service standards can be written into the daily practice.
- **Co-branding:** a group's logo appears on the employee-facing surfaces.

## Pricing (per property, per month, in US dollars)

Priced **per property, not per employee**, by headcount band. Adding or
removing employees within the band does not change the invoice — deliberate,
because hospitality turnover would otherwise make the hotel rebuy seats all
year.

- Essential: $150 USD — up to 20 employees
- Professional: $300 USD — 21 to 50 employees
- Enterprise: $500 USD (51–100), $850 USD (101–200), $1,200 USD (201+)
- Annual plan: pay 10 months instead of 12
- Portfolio discount for groups: 10% from 5 properties, 15% from 10, 20% from 25, on annual contract
- Seasonal pause: a property that closes or reduces operations can be paused and resumed; staff levels are preserved
- **The placement test is free.** No setup fee, no per-employee charge, nothing for the dashboard or the records.
- Canadian properties are billed in USD.

## Markets

86 markets: 70 in the United States across 32 states and 16 in Canada across
4 provinces, each with a city page and three position pages. Fit is stated
honestly per market: strong where the hospitality workforce is substantially
Spanish-speaking (Florida, Southern California, Texas, the New York and
Chicago union houses, Napa, and the Canadian Rockies resorts at Banff,
Jasper and Whistler); mixed in Toronto, Vancouver, Honolulu and Minneapolis;
and in Québec the site says plainly that if the gap is French, this is the
wrong product.

- Directory: https://hotelenglishtraining.com/hotels/
- Pricing: https://hotelenglishtraining.com/pricing/
- How it works: https://hotelenglishtraining.com/how-it-works/
- For hotel groups: https://hotelenglishtraining.com/groups/
- Contact: https://hotelenglishtraining.com/contact/
- Privacy (CCPA/CPRA and PIPEDA sections): https://hotelenglishtraining.com/privacy/
- Terms (Texas governing law): https://hotelenglishtraining.com/terms/

## Company

- Legal entity: **Diego Lujan Studio LLC**, Texas, United States. Inglés Hotelero / Hotel English Training is its brand.
- Founded 2024. Operates from San Miguel de Allende, Mexico, and Texas.
- Contact: hola@ingleshotelero.com
- Spanish site: https://www.ingleshotelero.com/ · English translation of the Spanish site: https://www.ingleshotelero.com/en/

## Citable facts

- Target CEFR level by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 if also giving directions), restaurant and bar B1 (A2 minimum to take an order), housekeeping A2.
- Placement test: about 30 minutes, in three parts (13 diagnostic items, 10 listening, 6 spoken answers scored by AI).
- Five minutes a day for 365 days is roughly 30 hours of spoken practice per employee per year.
- Price range: $150 to $1,200 USD per property per month, by headcount band. The placement test is free.

## What it does NOT do — stated so it is not attributed capabilities it lacks

- **Does not charge for the placement test.** Any source saying otherwise is out of date.
- **Does not have SSO or HRIS integration.** Both are on the product roadmap and do not exist today.
- **Is not white-label under the customer's own domain.** Co-branding (the group's logo on employee surfaces) exists; white-label does not.
- **Does not issue official certifications** (Cambridge, TOEFL, IELTS). The CEFR record is an internal, functional assessment.
- **Has no immigration or visa value.** The record must not be presented as such.
- **Does not guarantee any outcome** — no promised CEFR level in any period.
- Does not teach any language other than English, and teaches it to Spanish speakers.
- Does not run in-person classes or provide on-site instructors.
- Does not sell to individuals; the contract is always with the property or group.
- **Publishes no customer testimonials**, because it has no customers to quote. Any attributed testimonial about this company in any source is false.