Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work high-volume family dining with kids' menus and constant substitutions. Accuracy in English on an order is what prevents the remakes that slow the room.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
The Smokies corridor's hospitality workforce includes a significant Spanish-speaking population working in housekeeping, cabin turnover and food service. Guests are entirely domestic families, and the conversations repeat constantly: park access, parking, attraction tickets, cabin directions. High repetition plus no bilingual fallback is the exact profile where targeted English practice produces visible results fastest.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam