Share the hotel code
The whole team uses one code and enters their name, department and position.
How it works
From the hotel code to the English your guests hear.
A digital platform of specialized English for the hotel industry, with a straightforward start for HR and employees. Begin with the free placement exam and needs analysis, then organize practice around the results.
Any device. Nothing to install.
Inside the platform Demo
Simple for your team. Clear for you.
Take the placement exam
Each person responds to situations from their role and receives a CEFR level.
Build the starting point
The needs analysis combines level, role and goals to organize a personal journey.
Practice every day
Each person spends at least 15 minutes on situations from their shift.
Follow progress from HR
The dashboard updates participation, level and progress across the team.
The first step
Each employee finds their starting point.
The exam takes 1–1½ hours in total. It can be paused and completed in several sessions over 3–5 days.
- Free placement exam and needs analysis.
- A1–C2 levels, with hotel work situations.
Inside the platform Demo
A1–C2 A starting point for every person
The daily routine
At least 15 minutes, around the shift.
Employees access the platform on any device and practice situations from their role. You follow progress in the HR dashboard.
- No fixed group-class schedule.
- Practice with audio, conversation, and voice.
- Results and reports in one place.
Inside the platform Demo
15+ minutes a day, in the English of their role
Before you start
A few useful answers.
The details you need to take the next step.
How long does it take to start?
We agree the start date with HR and provide the team’s access details. Each employee has 3–5 days to complete the free placement exam. We review the results with your hotel before activating paid daily practice.
How much time does it take out of the shift?
At least 15 minutes a day, whenever each person chooses, in several sessions if needed. No classrooms, no fixed timetable: the practice fits a break or the minutes before clocking in.
What happens if an employee stops practicing?
HR sees it in the dashboard: who has not practiced this week, and after 14 days without practice the dashboard flags the person for follow-up. A couple of days without practice do not erase progress: the system picks up where they left off, without penalty.
What English do they practice?
English exclusively for the hotel industry, by position: 19 positions across 8 departments, each with its own situations — the check-in, the complaint, the menu, the luggage — at each person’s CEFR level, from A1 to C2. The instruction is in Spanish; the English is what gets practiced.
How much does it cost?
The placement exam and the needs analysis are free for the whole property. Plans are priced per property per month, from $289 USD for up to 20 employees, on quarterly, six-month or annual contracts; the first month can be free, to try it. Canadian properties are billed in USD.
Start with your team’s English level.
A free placement exam and needs analysis for your whole hotel. Keep the results, whether or not you continue.