One property. One clear price.

Each plan covers an entire property across all 8 departments (front desk, bell staff, restaurant/bar, housekeeping, concierge, spa, security, and maintenance): daily practice on a lean web-based platform, the HR dashboard, and a CEFR level record for each person. The plan is billed per property, not per person: you can add and remove anyone within your band at no extra charge — with the turnover hospitality runs at, that matters. The placement exam is not billed at all: it is free for your whole team.

We work on quarterly, six-month or annual contracts, per property. Annual billing pays 10 months instead of 12, and the first month can be free, to try it. The Enterprise plan (chains and groups) is quoted case by case. The placement exam is free and requires no obligation — you decide after seeing your team's level map.

A CEFR-aligned placement exam (A1 to C2) of 1 hour to 1 hour 30, pausable, plus a needs analysis, for every employee at the property, scored by position rather than by generic grammar, with no contract and no obligation. You keep the results whether or not you subscribe. From day one, HR follows the exam on its dashboard. Daily practice starts with your plan, and the first month can be free.

We quote in US dollars, including for Canadian properties. Before signing, we confirm the billing details and whether a hotel group will be billed by property or through a coordinated corporate arrangement. There is no setup fee, no per-employee charge, and no charge for the placement exam.