Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops move group and convention luggage and orient guests to Old Town, the convention center and the Sandia tram. Clear English directions do the bulk of the job.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
New Mexico's hospitality workforce is deeply bilingual, and Albuquerque's properties run substantially on Spanish-speaking staff. The convention and government guests are English-speaking and documentation-heavy — per diem rates, tax exemptions, group billing — which is exactly the kind of precise English that goes unpracticed when a team can otherwise operate in Spanish all shift.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam