Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops move group and convention luggage, plus ski equipment in winter, and direct guests to the convention center and the train to the airport. Clear English directions carry the role.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Colorado's hospitality workforce is heavily Spanish-speaking, particularly in housekeeping, kitchens and facilities across the Front Range. Convention guests are English-speaking and time-pressed. Because Denver also feeds the mountain resorts, it is often where employees begin a hospitality career before moving up-valley — and English is what determines whether that move is into a guest-facing role or another back-of-house one.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam