Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Beach · New Jersey, US
English training for hotel staff in Atlantic City
Atlantic City runs a casino-resort market on the Jersey Shore, where large properties operate hotel, gaming, entertainment and food and beverage under one roof and one payroll.
Hospitality in Atlantic City
In Atlantic City, your team's English shows up in every review.
The Boardwalk and Marina districts hold large casino resorts with thousands of rooms between them, supported by non-gaming hotels and a summer beach season. Demand is heavily regional and drive-in from Philadelphia and New York, weekend-weighted, with concerts, conventions and events driving the mid-week calendar. Property headcounts are large and departments are numerous.
Casino resorts employ across an unusually wide range of departments, and Spanish-speaking staff are concentrated in housekeeping, stewarding, food service and facilities. These are properties with real internal mobility — but moving from a back-of-house role into a guest-facing one on the floor means handling English conversation with guests who are, at times, unhappy. Language is the practical gate.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Atlantic City
The details you need to take the next step.
We have well over two hundred employees. Is there a band for that?
Yes. The upper bands are built for large properties, and the price is still per property rather than per employee, which matters most at your headcount.
Can we train several departments at once without them getting the same material?
That is how it works. Each of the 19 positions across 8 departments is a separate module with its own vocabulary and scenarios, and each employee is assigned to the one that matches their job.
What does the free placement exam give us at our scale?
A CEFR level for every employee, which at a property of your size is usually the first time anyone has had an accurate picture of where the language gap actually sits.
Near Atlantic City
Put your Atlantic City team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam