Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work lodge dining rooms and town restaurants at high seasonal volume, describing menus to an international, English-speaking clientele. Description and accuracy in English are both immediate demands.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Banff is one of the strongest fits for this product anywhere in North America. Its hospitality workforce draws heavily on young Latin American staff from Mexico, Argentina, Chile and Colombia, who arrive for a season and are placed straight into guest-facing roles. Guests are English-speaking Canadians, Americans and international visitors. The gap between arriving and being genuinely useful at a front desk is measured in weeks, and it is the market's core operational cost.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam