Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work compressed breakfast windows on sailing days plus convention and hotel dining, describing Pacific seafood and handling dietary questions.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Vancouver's hospitality workforce is highly diverse, with large Filipino, Chinese, South Asian and growing Latin American communities. That mix matters for fit: instruction here is in Spanish, so the product serves the Spanish-speaking portion of a team well and the rest much less. Where it does apply, cruise turnaround days are the sharpest test — a lobby full of guests with a ship to catch, all asking logistics questions in English at once.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam