English for hotel front desk agents in Calgary
Front desk handles corporate accounts, convention blocks, Stampede-week volume and mountain-transfer logistics. Precision in English on billing and transfers prevents most friction.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Calgary, Alberta in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Calgary has a growing Latin American population working across hospitality and services, and the city also functions as the staging point for the Banff and Lake Louise workforce — many seasonal Latin American employees pass through or live here. Guests are corporate and English-speaking, and Stampede week concentrates enormous visible volume into ten days.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Calgary front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo