Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Beach · California, US
English training for hotel staff in Coronado
Coronado runs a resort and beach market across the bay from downtown San Diego, with a landmark Victorian beach resort, waterfront and boutique properties, a wide beach and steady demand from the naval installations that share the island.
Hospitality in Coronado
In Coronado, your team's English shows up in every review.
A large historic beach resort and a waterfront resort dominate the inventory, with boutique inns and small hotels along the main avenue and near the ferry landing. Leisure families and couples come for the beach and the village, weddings and conferences fill the resorts, and the naval air station and amphibious base produce a year-round military and government travel layer. Summer is the peak; the rest of the year stays busy.
Coronado's hotels draw on San Diego's binational, substantially Spanish-speaking hospitality workforce in housekeeping, food service, banquet and grounds. Guests are domestic leisure families, wedding parties, conference attendees and military travelers with rate documentation to sort out — all English-speaking, and all likely to notice a hesitant front line on an island where the resorts define the town's reputation.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Coronado
The details you need to take the next step.
Our staff are bilingual already. Is the test worth running?
It costs nothing and it usually reveals a wider spread than managers expect. Comfortable conversation and precise English under pressure are different skills, and the test separates them person by person.
Does it cover wedding and banquet service?
The restaurant module covers banquet service and dietary confirmation, and the front desk module covers group arrivals and billing. Your own event standards can be added as custom content.
How much administrative work is involved?
Load your roster once. After that, employees practice on their own phone or any other devices and the dashboard reports itself.
Near Coronado
Put your Coronado team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam