Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops handle heavy cruise luggage and port transfers, confirming bag counts and pickup times. Getting that confirmation right in English prevents the complaint that follows a missed transfer.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Cruise mornings are the sharpest operational test in this market: a lobby full of guests with a ship to catch, all asking the same logistical questions in English at once. The island's hospitality workforce includes a substantial Spanish-speaking population, and the difference between a smooth embarkation morning and a bad one is often just how quickly the front line can answer in English.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam