English for hotel front desk agents in Galveston
Front desk runs cruise mornings: early checkouts, luggage holds, parking packages and port shuttle timing, delivered on a clock. Fast, clear English on exactly those topics is the whole shift.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Galveston, Texas in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Cruise mornings are the sharpest operational test in this market: a lobby full of guests with a ship to catch, all asking the same logistical questions in English at once. The island's hospitality workforce includes a substantial Spanish-speaking population, and the difference between a smooth embarkation morning and a bad one is often just how quickly the front line can answer in English.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Galveston front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo