English for hotel front desk agents in New Orleans
Front desk handles festival-week volume, historic-building quirks, and guests who want a restaurant, a second line and a cab all at once. Being a warm, capable guide in English is the role, not an addition to it.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in New Orleans, Louisiana in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
New Orleans has a large and long-established Honduran community, and Spanish-speaking workers are heavily represented in hotel housekeeping, kitchens and construction across the metro. Guests are overwhelmingly domestic and here to be entertained — they ask for music, food and directions constantly. The front line is expected to be a host, and hosting happens entirely in language.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your New Orleans front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo