English for hotel front desk agents in San Antonio
Front desk switches languages constantly, and the English is the half that goes unpracticed. Convention arrivals, folio questions and River Walk directions in confident English is where the gap actually sits.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in San Antonio, Texas in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
San Antonio is a majority Hispanic city and its hotel workforce reflects that completely — Spanish is not a minority language in these buildings, it is often the working one. That makes the market unusual: the risk is not that staff cannot communicate, it is that English gets postponed indefinitely because the team can function without it. Then a convention arrives from Chicago and the postponement has a cost.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your San Antonio front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo