Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers describe Tex-Mex and regional menus to visitors who came specifically for them, and handle group and banquet service. Description in English is directly the upsell.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
San Antonio is a majority Hispanic city and its hotel workforce reflects that completely — Spanish is not a minority language in these buildings, it is often the working one. That makes the market unusual: the risk is not that staff cannot communicate, it is that English gets postponed indefinitely because the team can function without it. Then a convention arrives from Chicago and the postponement has a cost.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam