English for hotel front desk agents in Dallas
Front desk handles corporate rates, group blocks, billing complexity and airport-corridor turnover. Precision in English on money and documentation is the highest-value skill here.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Dallas, Texas in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
The Metroplex has one of the largest Mexican American populations in the United States, and Spanish-speaking employees are foundational to hotel housekeeping, kitchens, banquet and facilities across hundreds of properties. Guests are corporate, domestic and schedule-driven. The gap that shows up is precision: a folio explained approximately, a request half-understood, a complaint not fully defused.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Dallas front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo