Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Texas, US
English training for hotel staff in Dallas
Dallas and Fort Worth run one of the largest corporate and convention hotel markets in the country, spread across downtown, Uptown, the airport corridors and a deep suburban business market.
Hospitality in Dallas
In Dallas, your team's English shows up in every review.
Downtown Dallas holds the convention core, with Uptown and the Design District running lifestyle and corporate demand, Las Colinas and the DFW corridor serving a huge volume of business travel, and Fort Worth adding its own convention and heritage market. Corporate relocations and a dense suburban office landscape sustain select-service inventory year round.
The Metroplex has one of the largest Mexican American populations in the United States, and Spanish-speaking employees are foundational to hotel housekeeping, kitchens, banquet and facilities across hundreds of properties. Guests are corporate, domestic and schedule-driven. The gap that shows up is precision: a folio explained approximately, a request half-understood, a complaint not fully defused.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Dallas
The details you need to take the next step.
We run a dozen properties across the Metroplex. How does that work?
They roll up under one organization with per-property and portfolio views, and portfolio pricing applies from five properties, with deeper discounts at ten and twenty-five.
Can we standardize training across brands and flags?
Yes. The modules are role-based rather than brand-based, and each property can layer its own standards on as custom content scoped to itself.
How much administrative work does this create?
Very little. Employees are loaded once, practice runs on their own phone or any other devices, and the dashboard reports itself. There is no class to schedule.
Near Dallas
Put your Dallas team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam