Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops move meeting materials and group luggage on schedules, and direct guests across a city where nothing is walkable. Clear English directions prevent a lot of small failures.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
The Metroplex has one of the largest Mexican American populations in the United States, and Spanish-speaking employees are foundational to hotel housekeeping, kitchens, banquet and facilities across hundreds of properties. Guests are corporate, domestic and schedule-driven. The gap that shows up is precision: a folio explained approximately, a request half-understood, a complaint not fully defused.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam