Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops and valets work a congested downtown lane during festivals, directing guests to venues and the convention center. Short, clear English keeps a difficult arrival lane functioning.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Austin has a large and long-established Mexican American population, and Spanish-speaking employees are central to hotel housekeeping, kitchens and construction across a city that has been building continuously. Guests skew corporate and technical, and event weeks bring an international crowd. In a labor market this tight and this expensive, promoting from within is not a nice idea — it is the only affordable staffing strategy.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam