Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Texas, US
English training for hotel staff in Austin
Austin runs a fast-growing hotel market driven by technology corporate travel, a convention center downtown, and an events calendar that produces some of the sharpest demand spikes in the country.
Hospitality in Austin
In Austin, your team's English shows up in every review.
Downtown and the Rainey Street and East Austin districts hold most of the new boutique and lifestyle inventory, with large convention properties near the Austin Convention Center and a corporate market in the northwest tech corridors. South by Southwest, the Formula One race and the festival calendar create extraordinary compression weeks against an otherwise corporate baseline.
Austin has a large and long-established Mexican American population, and Spanish-speaking employees are central to hotel housekeeping, kitchens and construction across a city that has been building continuously. Guests skew corporate and technical, and event weeks bring an international crowd. In a labor market this tight and this expensive, promoting from within is not a nice idea — it is the only affordable staffing strategy.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Austin
The details you need to take the next step.
Event weeks are our make-or-break. Can training survive them?
It is at least 15 minutes a day on a phone or any other device, so it bends around a hard week and resumes without anyone losing their level or place.
How does this help with retention?
It gives employees a visible path. Documented CEFR progress is something they can point to and you can act on, which is a concrete reason to stay in a market where everyone is being recruited.
Do we need to give anyone time off the floor?
No. There is no classroom and no scheduled session. Practice happens on employees' own phones in short sessions.
Near Austin
Put your Austin team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam