English for hotel front desk agents in Austin
Front desk absorbs event-week chaos, corporate rate structures and late arrivals from delayed flights. Composure and precision in English during a compression week is the whole test.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Austin, Texas in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Austin has a large and long-established Mexican American population, and Spanish-speaking employees are central to hotel housekeeping, kitchens and construction across a city that has been building continuously. Guests skew corporate and technical, and event weeks bring an international crowd. In a labor market this tight and this expensive, promoting from within is not a nice idea — it is the only affordable staffing strategy.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Austin front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo