Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Missouri, US
English training for hotel staff in Kansas City
Kansas City runs a convention and sports hotel market that has added downtown inventory quickly, supported by a barbecue and jazz reputation that now draws genuine leisure demand.
Hospitality in Kansas City
In Kansas City, your team's English shows up in every review.
Downtown and the Power and Light District hold new convention and lifestyle inventory, with the Country Club Plaza serving leisure and corporate demand and the airport corridor running select-service properties. Conventions, sports and a growing food-tourism draw fill the calendar, with summer as the leisure peak.
The Kansas City metro has a long-established Mexican American community, particularly on the Kansas side, and Spanish-speaking employees are well represented in hotel housekeeping, kitchens and facilities. Convention and sports guests are domestic and English-speaking, arriving in large groups on tight schedules that expose any hesitation at the front line.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Kansas City
The details you need to take the next step.
Can we standardize training across several properties?
Yes. The modules are role-based rather than brand-based, and each property can layer its own standards on as custom content scoped to itself.
How much administrative work does this create?
Very little. Load the roster once; after that employees practice on their own phone or any other devices and the dashboard reports itself.
What is the entry price?
$289 USD a month for the whole property at the entry band, with the free placement exam beforehand.
Near Kansas City
Put your Kansas City team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam