English training for hotel staff in Chicago
Chicago runs one of the largest convention hotel markets in North America, anchored by McCormick Place, with a deep downtown inventory and a substantial O'Hare corridor.
Inglés Hotelero trains the Spanish-speaking staff of hotels in Chicago, Illinois to work in English. Every employee takes a free CEFR placement test (A1 to B2), then practices five minutes a day on a lean web-based platform using the English their own job actually requires. Front desk, bellhop and restaurant are separate modules. Pricing is per property, not per employee, and starts at $150 USD a month. Human resources sees each person's level and progress on a dashboard.
In Chicago, your team's English shows up in every review.
The Loop, River North and Streeterville hold the bulk of downtown inventory serving conventions, corporate travel and summer leisure; McCormick Place anchors citywide group demand; and the O'Hare corridor operates a large business hotel market of its own. Summer is the leisure peak and the convention calendar carries the shoulders, with a genuinely quiet deep winter.
Chicago has one of the largest Mexican American populations in the United States, and the city's hotel industry runs substantially on Spanish-speaking employees in housekeeping, banquet, stewarding and facilities, with strong union representation and structured promotion ladders. English is repeatedly the practical gate between a back-of-house classification and a guest-facing one — which makes this, after Los Angeles, one of the largest addressable markets in the country for this product.
Every department speaks a different English. Each one is trained separately.
English for front desk agents
Front desk absorbs citywide convention arrivals, corporate billing complexity and a heavy volume of service recovery. Precision and composure in English are what the role is measured on.
See the program →English for bellhops and valets
Bellhops and door staff move convention materials and group luggage on schedules and direct guests to McCormick Place and the L. Clear English keeps group arrivals from stalling.
See the program →English for servers and bartenders
Banquet and restaurant staff serve plated group meals with exact dietary counts, plus hotel dining rooms with high check averages. Confirming a special meal in English at the table is where accuracy is real.
See the program →Five minutes a day. Progress HR can actually measure.
Placement test
Every employee takes a CEFR assessment (A1 to B2) built around their own position. You know where each person starts before you spend a dollar on training.
Daily practice
Five minutes on a lean web-based platform, using the English that is actually spoken at a check-in counter or a table — not textbook grammar nobody repeats on shift.
HR dashboard
Level, progress and streaks by employee and by property. The number your monthly report was missing.
About training your team in Chicago.
We are a union house. Does this conflict with existing training?
No. It requires no scheduled training hours because it runs on employees' own phones, and the documented CEFR levels are useful in a classification or promotion discussion rather than a substitute for anything.
Many of our housekeepers have decades of tenure. Would this feel remedial?
It is built not to be. Instruction is in Spanish, the tone is professional rather than infantilizing, and the placement test starts each person where they actually are.
Can we run this across several Chicago properties?
Yes, under one organization with per-property and portfolio views. Portfolio pricing starts at five properties.
Put your Chicago team to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo