Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work hotel restaurants, banquet service and busy bars around events, describing barbecue and regional menus to visitors who came for them.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
The Kansas City metro has a long-established Mexican American community, particularly on the Kansas side, and Spanish-speaking employees are well represented in hotel housekeeping, kitchens and facilities. Convention and sports guests are domestic and English-speaking, arriving in large groups on tight schedules that expose any hesitation at the front line.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam