Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Servers work oceanfront dining, poolside service and banquet meals with exact dietary counts. Confirming an allergy or a special meal in English is where accuracy becomes real.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Huntington Beach's resorts draw on the same substantially Spanish-speaking Orange County hospitality workforce as the rest of the county, in housekeeping, banquet, stewarding, food service and grounds. Guests are domestic, English-speaking and split between conference attendees who are precise and time-pressed and families who ask the same beach and parking questions all day. Both are conversations the front line has to handle without a bilingual supervisor on hand.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C1 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam