Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Servers work harbor-view dining and resort bars with high check averages and guests who expect a confident recommendation. Description in English is directly the check average here.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Orange County's hospitality workforce is substantially Spanish-speaking, particularly in housekeeping, food service, stewarding and grounds, and the coastal luxury properties draw on it as much as the theme-park hotels inland. Guests here are affluent, domestic and demanding, and their expectations of the front line are set by the rate. A conversation that goes smoothly in Spanish among colleagues has to go just as smoothly in English at the counter, the door and the table.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C1 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam