Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Bellhops and shuttle drivers run airport pickups and corporate arrivals on tight schedules, confirming times and terminals. Getting that confirmation right in English prevents the complaint that follows a missed pickup.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Orange County's hotel workforce is substantially Spanish-speaking across housekeeping, food service, stewarding and maintenance, and the business hotels of the airport corridor run on it as much as the resorts do. Corporate guests are English-speaking, precise and time-pressed: they want the folio right, the shuttle on time and the breakfast question answered in one sentence. Precision in English on a short list of recurring topics is what the whole segment rewards.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C1 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam