Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Urban · California, US
English training for hotel staff in Irvine
Irvine and Costa Mesa run Orange County's business hotel market: an airport corridor of corporate and extended-stay properties serving the business parks, a major shopping and performing arts district, and a university that fills the shoulders.
Hospitality in Irvine
In Irvine, your team's English shows up in every review.
The airport corridor and the business parks hold most of the inventory, with upper-upscale hotels around South Coast Plaza and the performing arts center in Costa Mesa and a large extended-stay layer for corporate relocations and project teams. Demand is weekday-heavy and corporate, with youth sports tournaments, the university calendar and shopping leisure filling weekends. The theme-park resort district in Anaheim is close enough that the two markets share staff.
Orange County's hotel workforce is substantially Spanish-speaking across housekeeping, food service, stewarding and maintenance, and the business hotels of the airport corridor run on it as much as the resorts do. Corporate guests are English-speaking, precise and time-pressed: they want the folio right, the shuttle on time and the breakfast question answered in one sentence. Precision in English on a short list of recurring topics is what the whole segment rewards.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Irvine
The details you need to take the next step.
Our guests are mostly corporate. Is this built for business hotels?
The front desk module covers corporate billing, group arrivals and departures, and the restaurant module covers breakfast and bar service. Your own shuttle and airport language can be added as custom drills.
Our property runs with a lean team. How much administrative work is involved?
Load your roster once. After that, employees practice on their own phone or any other devices and the dashboard reports itself.
Can a management company run this across several Orange County hotels?
Yes. Properties roll up under one organization with per-property and portfolio views, and portfolio pricing starts at five properties.
Near Irvine
Put your Irvine team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam