Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Beach · California, US
English training for hotel staff in Laguna Beach
Laguna Beach runs a small, high-rate coastal market of bluff-top luxury resorts and boutique inns in an arts town with limited room count, sustained by weddings, summer art festivals and affluent weekend leisure.
Hospitality in Laguna Beach
In Laguna Beach, your team's English shows up in every review.
Inventory is small and concentrated: a few luxury resorts on the coast, boutique inns and small hotels around the village and along the coast highway, with little room to build more. The summer art festivals, the coves and the tide pools drive the peak, weddings fill the shoulders, and drive-in demand from Los Angeles and Orange County keeps weekends strong most of the year. Rates are high for the room count.
South Orange County's hospitality workforce is substantially Spanish-speaking, and a Laguna property's housekeeping, food service and grounds teams draw on it. Guests are affluent, arriving for scenery, galleries and restaurants, and they judge a small property on the warmth of every exchange, because in a small property there is nowhere to hide. At this scale a single employee who cannot answer a question comfortably in English is visible in the reviews.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Laguna Beach
The details you need to take the next step.
We are a small inn. Is there a minimum size?
No minimum. The entry band covers up to twenty employees at $289 USD a month for the whole property, and the placement exam is free regardless of size.
Can we add our own restaurant and gallery recommendations?
Yes. Custom drills scoped to your property can carry your own local recommendations alongside the standard modules.
Our team is small and every person is guest-facing. Does that change anything?
It usually means faster visible results, because every employee who improves is someone a guest talks to. Each person practices at their own level from their own placement result.
Near Laguna Beach
Put your Laguna Beach team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam