Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops manage ski equipment, boards and summer gear through busy lobbies on changeover days. Clear English keeps a heavy arrival day organized.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Tahoe's service workforce includes a substantial Spanish-speaking population, much of it commuting from the Carson Valley and Reno areas, working in housekeeping, food service, lifts and grounds. Guests are domestic, English-speaking and outdoors-focused, arriving with questions about conditions, rentals and access that change daily. A front line that cannot answer those confidently in English is a front line the guest stops asking.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam