Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops handle tour-group luggage and orient guests to a downtown where the attractions are walkable but the rest of the city is not. Clear English saves a great deal of repetition.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Memphis has a growing Latin American workforce concentrated in hospitality, logistics and food service. The guest base is domestic and heritage-driven, arriving with questions about music history and directions to sites spread across the city. Staff who can handle that in English are doing the work that turns a one-night stay into a good review.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam