Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Tennessee, US
English training for hotel staff in Memphis
Memphis runs a hotel market anchored by music tourism on Beale Street and at Graceland, a downtown convention layer, and substantial logistics-driven business travel.
Hospitality in Memphis
In Memphis, your team's English shows up in every review.
Downtown holds the convention and heritage core near Beale Street and the riverfront, with the Graceland area running its own visitor economy and the airport and logistics corridor generating steady corporate demand. Music tourism brings international as well as domestic visitors, and the convention calendar and sports events fill the mid-week.
Memphis has a growing Latin American workforce concentrated in hospitality, logistics and food service. The guest base is domestic and heritage-driven, arriving with questions about music history and directions to sites spread across the city. Staff who can handle that in English are doing the work that turns a one-night stay into a good review.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Memphis
The details you need to take the next step.
Where do most properties start?
With the free placement exam for everyone, then daily practice for whichever department has the most guest contact. That order costs nothing until you have the data.
Does the price depend on how many employees we have?
It depends on your band, not on the exact count. Within a band the price is fixed, so ordinary turnover does not change it.
Is there anything to install?
No. Practice runs in the browser — nothing to install. There is no app to deploy and nothing for IT to approve.
Near Memphis
Put your Memphis team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam