Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Tennessee, US
English training for hotel staff in Nashville
Nashville has added hotel rooms faster than almost any American market, driven by a convention center, a bachelorette and live-music economy downtown, and steady corporate relocation.
Hospitality in Nashville
In Nashville, your team's English shows up in every review.
Downtown and the SoBro district around the convention center hold the bulk of new inventory, with boutique properties in the Gulch and East Nashville and a large airport corridor market. Weekend leisure demand from group travel is unusually strong, and the convention and corporate calendar fills mid-week. Growth has been fast enough that staffing has been the binding constraint for years.
Nashville's Latin American population has grown rapidly, and Spanish-speaking workers are heavily represented in hotel housekeeping, kitchens and construction. Guests are almost entirely domestic and English-speaking, arriving in groups and in high spirits. With the labor market this tight, the properties that can promote from within instead of recruiting outside have a real cost advantage, and English is what makes that promotion possible.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Nashville
The details you need to take the next step.
Hiring is our biggest problem. How does this help?
It makes internal promotion realistic. You already employ people you trust who are limited by English rather than by ability, and documented CEFR progress turns that from a guess into a case you can act on.
Does the training cover service recovery?
Yes. The front desk module treats complaint handling and recovery as core content, because that is where limited English costs a property the most visibly.
Can we run this across several Nashville properties?
Yes, under one organization with per-property and portfolio views. Group pricing begins at five properties.
Near Nashville
Put your Nashville team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam