Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Georgia, US
English training for hotel staff in Atlanta
Atlanta runs one of the largest convention and corporate hotel markets in the country, supported by the busiest airport in the world and a dense set of suburban business hotels.
Hospitality in Atlanta
In Atlanta, your team's English shows up in every review.
Downtown holds the convention core around the Georgia World Congress Center; Midtown and Buckhead run corporate and leisure demand; and the airport corridor operates a high-turnover market of its own. Citywide conventions produce enormous compression, and the metro's suburban office markets sustain a large volume of select-service properties year round.
Metro Atlanta has one of the largest Latin American populations in the Southeast, particularly along the Buford Highway corridor and in Gwinnett County, and Spanish-speaking employees are central to hotel housekeeping, kitchens and facilities across the metro. Convention guests are English-speaking, time-pressed and quick to escalate. That combination makes front-line English proficiency directly visible in group feedback.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Atlanta
The details you need to take the next step.
We operate several metro properties. Can we see them together?
Yes. Properties roll up under one organization with per-property and portfolio views, and portfolio pricing starts at five properties.
Does the training cover convention and group service?
The front desk module covers group arrival and billing language and the restaurant module covers banquet service and dietary confirmation. Your own group standards can be added as custom content.
How disruptive is this to operations?
Minimal by design. At least 15 minutes a day on employees' own phones or any other device, no classroom, no scheduled hours, and a dashboard that reports itself.
Near Atlanta
Put your Atlanta team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam