Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Historic · South Carolina, US
English training for hotel staff in Charleston
Charleston runs a high-rate boutique and historic hotel market inside a preserved peninsula, sustained by weddings, food tourism and a service reputation the city actively protects.
Hospitality in Charleston
In Charleston, your team's English shows up in every review.
The peninsula holds boutique hotels and inns in restored historic buildings, with larger properties near the Market and along the Ashley River, and resort inventory on the barrier islands. Weddings are a major demand driver, and the restaurant scene pulls national attention. Rates are high and guest expectations are calibrated to a city that markets itself on hospitality.
Charleston's hospitality workforce has grown to include a substantial Spanish-speaking population, concentrated in housekeeping, kitchens and grounds. The city's whole proposition is warmth and attentiveness, delivered in English to domestic guests. An employee who understands everything and answers in three words is being judged against a standard the city advertises, and they know it.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Charleston
The details you need to take the next step.
Our service standard is our brand. Will this sound scripted?
The practice is built on real scenarios with spoken responses that get scored, not phrases to memorize. The goal is that someone can hold the conversation, not that they can recite it.
Do you handle wedding and event language?
The restaurant module covers event and banquet service including dietary confirmation, and your own event standards can be added as custom drills.
How much does it cost for a forty-room boutique?
Pricing is by employee-count band, per property. Most boutiques of that size land in the $289 to $529 USD a month range, and the placement exam is free before any of it.
Near Charleston
Put your Charleston team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam