English for hotel front desk agents in Charleston
Front desk at a Charleston boutique handles wedding blocks, restaurant reservations that are hard to get, carriage tours and historic-house recommendations. Fluent, gracious English is literally the product being sold.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Charleston, South Carolina in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Charleston's hospitality workforce has grown to include a substantial Spanish-speaking population, concentrated in housekeeping, kitchens and grounds. The city's whole proposition is warmth and attentiveness, delivered in English to domestic guests. An employee who understands everything and answers in three words is being judged against a standard the city advertises, and they know it.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Charleston front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo