Front Desk · Savannah, GA

English for hotel front desk agents in Savannah

Front desk handles ghost tours, square directions, historic-building quirks and a heavy wedding calendar. Being an easy conversational guide in English is most of what guests remember.

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The English of the job

Not general English. The English your front desk team uses every shift.

Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for front desk agents — the situations it rehearses, the target level and the price bands — is on the national front desk page.

Savannah's hospitality workforce includes a growing Spanish-speaking population working in housekeeping, kitchens and grounds across the district. Guests come for atmosphere and story, and they ask: which square, which tour, which restaurant. A property whose front line cannot answer comfortably in English has quietly outsourced its concierge function to the guest's phone.

A hotel guest conversation in the practice platform — Actual platform screens · Sample data · Employee guidance is in Spanish

Target level

Front Desk: CEFR B1.

A2 as the floor; B2 for a front desk supervisor. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.

How it works

At least 15 minutes a day, measurable from HR.

Free placement exam and needs analysis

Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.

Daily practice

At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.

Progress for HR

See participation and levels by employee, department and property.

Other positions in Savannah

English for bellhops and valets English for servers and bartenders Savannah overview All of Georgia The front desk program, nationwide

Front Desk near Savannah

front desk agents in Charleston front desk agents in Hilton Head Island front desk agents in Atlanta front desk agents in St. Augustine

Your Savannah front desk agents, ready to work in English.

Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.

Start with the free exam