Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops work historic inns with stairs, courtyards and no loading zones, and orient guests in a grid of squares that confuses first-time visitors. Clear English directions do a lot of work here.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Savannah's hospitality workforce includes a growing Spanish-speaking population working in housekeeping, kitchens and grounds across the district. Guests come for atmosphere and story, and they ask: which square, which tour, which restaurant. A property whose front line cannot answer comfortably in English has quietly outsourced its concierge function to the guest's phone.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam