Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work dining rooms guests booked months ahead, describing Lowcountry cooking and handling shellfish allergies. In a food-tourism market, the description is a substantial part of what the guest paid for.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Charleston's hospitality workforce has grown to include a substantial Spanish-speaking population, concentrated in housekeeping, kitchens and grounds. The city's whole proposition is warmth and attentiveness, delivered in English to domestic guests. An employee who understands everything and answers in three words is being judged against a standard the city advertises, and they know it.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
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