Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work resort dining rooms and clubhouse service for a repeat clientele, describing menus and handling dietary requests. Familiarity and description in English are both part of the standard.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Hilton Head has a substantial and long-established Spanish-speaking workforce, particularly in landscaping, housekeeping and food service — the island's operation would not run without it. Guests return year after year and expect to be recognized. Recognition requires conversation, and a Spanish-speaking employee with limited English is systematically excluded from the part of the job that builds guest loyalty.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam