Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops handle group luggage, convention materials and guests unfamiliar with a walkable downtown. Short, confident English directions save an enormous number of repeat questions.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Philadelphia has substantial Puerto Rican, Mexican and Central American communities, and their presence in hotel housekeeping, kitchens and banquet operations is significant. Guests are domestic, English-speaking and often here for history — meaning they ask questions, expect recommendations, and treat the front line as a local guide. That is a conversational demand, not a transactional one.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam