Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops work historic buildings, cobblestone streets and difficult parking, directing guests around a compact downtown. Clear English directions handle most of it.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Maine's hospitality workforce increasingly includes immigrant and asylum-seeker communities, and Portland has actively recruited into hospitality from them. Guests arrive largely for the food and the walkability, meaning they ask for recommendations constantly. A property whose staff cannot hold that conversation in English loses the exact interaction the market is built on.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam