Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work slopeside dining and village restaurants with high check averages, describing menus and wine to an affluent clientele. Description in English is directly the revenue.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
The Eagle River Valley's service workforce is substantially Spanish-speaking, and the commute from down-valley is a defining feature of life here. Guests are affluent, domestic and international, and ski-resort service is unusually conversational — conditions, lessons, equipment, dinner, all of it discussed rather than transacted. Limited English caps an employee at the roles furthest from the guest and the tip.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
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