Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Mountain · Oregon, US
English training for hotel staff in Bend
Bend runs a high-desert outdoor recreation market with resort properties, boutique hotels and a brewery scene, serving skiing in winter and hiking, cycling and rafting the rest of the year.
Hospitality in Bend
In Bend, your team's English shows up in every review.
Resort properties at Sunriver and on the west side hold the destination inventory, with boutique and mid-scale hotels in the Old Mill District and downtown. Mount Bachelor drives winter demand while summer outdoor recreation has become the larger season. The market has grown quickly, and workforce housing has become a real constraint.
Central Oregon's service workforce includes a growing Spanish-speaking population working in hospitality, landscaping and food service. Guests are domestic, outdoors-focused and full of questions that change daily: trail conditions, snow, river levels, which brewery. Answering those confidently in English is the practical difference between a property that feels expert and one that does not.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Bend
The details you need to take the next step.
Do you cover recommendation and local knowledge?
Yes, in the front desk module, and your own trail, brewery and rental lists can be added as custom drills scoped to your property.
Can we pause between seasons?
If the property genuinely reduces operations, yes, with employee levels preserved.
How small can a property be?
The entry band covers roughly twelve to twenty employees at $289 USD a month for the whole property.
Near Bend
Put your Bend team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam