Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Oregon, US
English training for hotel staff in Portland
Portland runs a compact downtown hotel market of boutique and business properties, supported by a convention center across the river and a food scene that draws genuine leisure demand.
Hospitality in Portland
In Portland, your team's English shows up in every review.
Downtown and the Pearl District hold most of the boutique and business inventory, with the Oregon Convention Center anchoring group demand on the east side and the airport corridor serving business travel. Food tourism, the wine country to the southwest and summer leisure carry the calendar, with a real winter shoulder.
Oregon's hospitality and agricultural workforce includes a substantial Spanish-speaking population, particularly connected to the Willamette Valley. Portland's guests come largely for the food and the walkability and ask for recommendations constantly. A property whose front line cannot hold that conversation in English has quietly handed its concierge function to the guest's phone.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Portland
The details you need to take the next step.
Does the training cover recommendation, not just transactions?
Yes. Recommendation and description are core content in both the front desk and restaurant modules, and your own local list can be added as custom drills.
Can we start with one department?
Yes. Front desk is the usual starting point because the results are most visible, and everyone can still take the free placement exam for planning.
What does a boutique property pay?
From $289 USD a month at the entry band, per property rather than per employee.
Near Portland
Put your Portland team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam