English for hotel front desk agents in Portland
Front desk fields restaurant recommendations, wine country logistics and convention blocks. Being a credible local guide in English is a genuine part of the property's value here.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Portland, Oregon in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Oregon's hospitality and agricultural workforce includes a substantial Spanish-speaking population, particularly connected to the Willamette Valley. Portland's guests come largely for the food and the walkability and ask for recommendations constantly. A property whose front line cannot hold that conversation in English has quietly handed its concierge function to the guest's phone.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Portland front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo