English for hotel front desk agents in Bend
Front desk fields trail and snow conditions, rental and lesson bookings, and brewery recommendations. Practical, confident English on daily-changing conditions is the job.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Bend, Oregon in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Central Oregon's service workforce includes a growing Spanish-speaking population working in hospitality, landscaping and food service. Guests are domestic, outdoors-focused and full of questions that change daily: trail conditions, snow, river levels, which brewery. Answering those confidently in English is the practical difference between a property that feels expert and one that does not.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Bend front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo