Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Front Desk · Breckenridge, CO
English for hotel front desk agents in Breckenridge
Front desk handles condo and unit check-ins, lift ticket and rental logistics, parking and altitude questions. Clear English on unit-specific details prevents most of the week's calls.
The English of the job
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for front desk agents — the situations it rehearses, the target level and the price bands — is on the national front desk page.
Summit County's service workforce includes a substantial Spanish-speaking population in housekeeping, lifts, food service and property management. Guests are largely domestic families and Front Range weekenders. Condo and residence lodging shifts a large share of guest contact to housekeeping and property staff, which is exactly where English training is usually skipped.
Inside the platform Demo
15+ minutes a day, in the English of their role
Target level
Front Desk: CEFR B1.
A2 as the floor; B2 for a front desk supervisor. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
How it works
At least 15 minutes a day, measurable from HR.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
Other positions in Breckenridge
Front Desk near Breckenridge
Your Breckenridge front desk agents, ready to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam