Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work breakfast rushes compressed into a narrow window before departures, plus waterfront dinner service. Taking a complex order accurately, at speed, in English is the skill the shift actually demands.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Cruise turnaround days are the sharpest test in this market: a lobby full of guests who have a ship to catch, all asking the same logistical questions in English at once. Staff who are hesitant slow the line, and the line is the guest experience that day. Much of the housekeeping and food and beverage workforce here is Spanish-speaking and Haitian Creole-speaking.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam